Reviews

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  • "Due to Covid I searched for a dealer that had the model I wanted. VCCMS had the bike I wanted in a crate. We had an upcoming race and I asked to get the bike the same day. They said I could pick it up even though they had to dig the crate out, assemble and service it. I leave about an hour and a half away. I was on the way when they called and said there was a small glitch with the bike. Since I was already on the way I continued. The bike ran fine but had a diagnostic light blinking. I had confidence that is was just a software issue with the ECM and after they were able to contact the manufacturer ( another Covid side effect difficulty) the problem was corrected. I paid for the bike the first day since I had confidence the problem would be fixed. They called mid morning the next day stating it was a software issue and it was resolved after calling the manufacturer. I was working on our trails in prep for the next days race. When I finished trail prep early I called and asked if it were possible to pick the bike up after hours. They gladly said yes and Bobby and Carl stayed over to accommodate me. They treated me as if I were their most valuable customer. You don’t get to reach the length of time open without good customer service that they have. I would rate them up there with anybody. Carl has many memories that he loves to share. He is a long time racer and said he looked forward to lining up beside me. ( Don’t let his age fool you.) Thanks to all the staff at Village Cycle for going above and beyond."

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    David Giffin - Meridian, MS
  • "VCC has bad customer service every time I try to reach out with them it’s always the people you looking for is the phone I call multiple time and get the same results POOR SERVICE"

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    James Henry - Aberdeen, MS
  • "I thoroughly enjoyed my entire experience at Village Cycle Center! I have never met a nicer, more accommodating and courteous group of employees assembled in one place in my entire life (and I'm an old man!). Mr. Carl Ivey could make a living selling tickets to one of his story telling sessions, and I would be the first in line to buy a ticket for the front row. I currently live in Olive Branch, MS (soon to be Columbus, MS) where there is a large cycle center. Of course I shopped there but the fact I bought from VCC tells you that the deals on machines as well as parts are much better in Starkville. I do not have any experience in VCC service department, but if it is anything like other departments, you can't go wrong! Just to reiterate, I highly recommend Village Cycle Center!"

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    Bubba Randall - Plive Branch, MS
  • "Working with Traci and Mr ivy was an awesome experience. The service was great. The process was very smooth and timely."

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    Bart Williams - Starkville, MS
  • "I ran out of gas right near this store and Carl immediately dropped what he was doing to help me. Without his help, I would have missed a very important Veterinary Physiology quiz. For him to do this for me without expecting anything in return really highlights the kind of service you will receive from this center."

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    Alex Shealy - Starkville, MS
  • "I have bought 3 motorcycles from Carl in the last 3 years I had a problem with one of them Carl and his staff jump right on it fixed it that why I am a repeat cutomer they make me fill right at home. Thanks, Carl"

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    Mark Baldwim - Columbus, MS
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